What is your refund and cancellation policy?

Our cancellation policy is as follows: You get a full refund of your down payment when I cancel because of weather circumstances. Likewise, you’ll also get a full refund of your down payment when you cancel by e-mail at least 48 hours prior to departure. Cancellations made less than 48 hours, as well as no-shows, will still require a full payment of the reserved excursion unless you provide us with a valid and substantiated reason (ship does not dock, family circumstances, etc.).

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Lisa Rae